Joelle Frechou-Vieira serves as an Administrative Assistant at Filippi Law Firm, P.C., where she brings a dynamic background in client services, scheduling, and team support. With years of experience in high-volume, customer-facing environments, Joelle offers an exceptional combination of efficiency, professionalism, and warmth.
Prior to joining the firm, Joelle worked with industry leaders such as Apple Inc., where she served as a Technical Support Advisor resolving complex client issues while consistently surpassing performance benchmarks. She also held team leadership and training roles with Starbucks and Alfred Angelo Bridal, where she developed onboarding programs, managed scheduling and calendars, and oversaw customer service operations. Her consistent ability to exceed expectations and build strong client relationships has made her a standout team member everywhere she’s worked.
Joelle is currently pursuing her A.A. in Business Administration at Sierra College and brings to the firm strong organizational skills, an eye for detail, and a commitment to continuous improvement. Her diverse professional background, strong work ethic, and approachable demeanor make her an integral part of the firm’s operations and client experience.
